MTN Rent a Car Cancellation Policy
– Any cancellation within 24 hours prior to the service/ No show will be charged 100% of total price “full amount”.
– Coach Bus reservations will be charged 100% of total price with no cancellations or refunds once booked.
– Hourly/Packages: Deposits are non-refundable after booking/reservation.
– MTN Rent a Car reserve the right to terminate service and charge full amount of services in cases:
* If chauffeur finds any passenger in the vehicle conducting illegal activity or with any illegal substance.
* If chauffeur finds any passengers under 21 years of age in the vehicle with an alcoholic beverage unless accompanied by an adult.
* Use of the vehicle for any illegal activity.
* If smoking is detected by the chauffeur.
– Airport/Transfer: Cancellation of airport/transfers “Pickup/Drop-off” require at least 48 hour notice, less than that or no shows will be charged 100% of total price.
– Cancellations must be made by Email or phone. Voice mails or any other application are not accepted as a cancellation unless you get confirmation reply.
– Even that MTN Rent a Car taking all necessary care for your properties, we are not liable for any property or personal effects left in the vehicle by the customer, group or passengers. Please take any valuables with you when exiting the vehicle.
– MTN Rent a Car have the right to use any of our affiliates to contract or subcontract any customer, group, or passenger’s reservation.
* The amount to be refunded will be release within 1 week after completion of service.
* No Cash refunds for Credit payments, refunds will be to the same account made through.